Publications

2026

Goals, Risks, and Safety Practices in Online Labor Abuse Disclosures
Veronica A. Rivera, Tracy Li, Alex Ozdemir, Catherine Han, Zakir Durumeric, Elissa M. Redmiles.
USENIX SOUPS 2026

“I Wonder if These Warnings Are Accurate”: An Exploration of Security and Privacy Advice in Nine Majority World Countries
Collins W. Munyendo, Veronica A. Rivera, Jackie Hu, Emmanuel Tweneboah, Amna Shahnawaz, Karen Sowon, Dilara Keküllüoğlu, Marcos Silva, Yue Deng, Mercy Omeiza, Gayatri Priyadarsini Kancherla, Maria Rosario Niniz Silva, Abhishek Bichawat, Maryam Mustafa, Francisco Marmolejo-Cossio, Elissa M. Redmiles, Yixin Zou.
IEEE S&P 2026
[PDF][Link]

2025

Perfect is the Enemy of Good": The CISO’s Role in Enterprise Security as a Business Enabler
Kimberly Ruth, Veronica A. Rivera, Gautam Akiwate, Aurore Fass, Patrick Gage Kelley, Kurt Thomas, Zakir Durumeric.
ACM CHI 2025
[PDF][Link]

2024

Safer Algorithmically-Mediated Offline Introductions: Harms and Protective Behaviors
Veronica A. Rivera, Daricia Wilkinson, Aurelia Augusta, Sophie Li, Elissa M. Redmiles, Angelika Strohmayer.
ACM CSCW 2024
[PDF][Link]

Design Tensions in Online Freelancing Platforms: Using Speculative Participatory Design to Support Freelancers’ Relationships with Clients
Jessica Huang, Ning F. Ma, Veronica A. Rivera, Tabreek Somani, Joanna McGrenere, Dongwook Yoon.
ACM CSCW 2024
[PDF][Link]

Teaching Ethics and Activism in a Human-Computer Interaction Professional Master’s Program
Veronica A. Rivera, Norman Makoto Su.
SIGCSE 2024
[PDF][Link]

2022

“Brush it Off”: How Women Workers Manage and Cope with Bias and Harassment in Gender-agnostic Gig Platforms
Ning F. Ma*, Veronica A. Rivera*, Zheng Yao, Dongwook Yoon.
* equal contributions.
ACM CHI 2022
[PDF][Link][video]

2021

“I Want to, but First I Need to”: Understanding Crowdworkers’ Career Goals, Challenges, and Tensions
Veronica A. Rivera, David T. Lee.
ACM CSCW 2021.
[PDF] [Link][video]